Veterinary Technician Participation in Client Decision-Making

The authors of the paper "Veterinary technicians contribute to shared decision-making during companion animal veterinary appointments" join me to discuss their findings on how veterinary technicians play a positive role in medical decision-making.  This paper was published in the December 2022 volume of JAVMA.

 

We also talk about the current environment of angst towards clients, and how this affects our willingness to invest more time into client communication, and some other stuff too.

 

Here are the authors of the paper:

Natasha Janke, PhD, Ontario Veterinary College- https://ovc.uoguelph.ca/population-medicine/staff/natasha-janke

Jane Shaw, DVM, PhD, Colorado State University- https://vetmedbiosci.colostate.edu/directory/member/?id=jane-shaw-1052

Jason Coe, DVM, PhD, Ontario Veterinary College- https://ovc.uoguelph.ca/population-medicine/faculty/jason-coe